Follow the suggestions below if you still see ads after installing Adblock Plus.

Make sure Adblock Plus is enabled

Chrome

  1. From the Chrome toolbar, right-click (Windows) / control-click (Mac) the Adblock Plus icon and select Manage extensions. The Extensions tab opens.
  2. Verify that Adblock Plus is toggled on.
  3. Close the tab.

Firefox

  1. From the Firefox toolbar, click the Firefox menu icon and select Add-ons.
  2. Select Extensions from the left menu.
  3. Locate Adblock Plus and verify that it is not disabled.
  4. If it is not disabled, click the Adblock Plus icon and verify that Disable everywhere is NOT selected.
  5. Close the tab.

Internet Explorer

  1. Click Tools in the upper right corner of the Internet Explorer toolbar.
    The Manage Add-ons window opens.
  2. Select Manage Add-ons.
  3. Locate and select Adblock Plus.
  4. Verify that the status reads Enabled.
  5. Close the window.

Maxthon 5 (Windows only)

  1. From the Maxthon sidebar, click the gear icon and select Extension Manager.
    The Maxthon Settings tab opens.
  2. Select the Addons tab.
  3. Locate Adblock Plus and verify that the Enabled check box is selected.
  4. Close the tab.

Maxthon 4.9 (Windows only)

  1. Click the Maxthon menu icon in the upper right corner of the toolbar and select Extensions.
    The Extensions tab opens.
  2. Locate Adblock Plus and verify that the Enabled check box is selected.
  3. Close the tab.

Opera

  1. From the Opera toolbar, right-click (Windows) / control-click (Mac) the Adblock Plus icon and select Manage extension. The Extensions tab opens.
  2. Locate Adblock Plus and verify that it is enabled.
  3. Close the tab.

Safari

  1. From the Mac menu bar, click Safari and select Preferences.
    The Preferences window opens.
  2. Select the Extensions tab.
  3. From the left menu, locate Adblock Plus and verify that the check box next to the Adblock Plus icon is selected.

Yandex Browser

  1. From the Yandex Browser toolbar, click the Yandex Browser menu icon and select Extensions.
    The Extensions tab opens.
  2. Select Extensions.
  3. Locate Adblock Plus and verify that it is toggled on.
  4. Close the tab.

Verify that you are using the correct filter list

Adblock Plus requires filter lists to block ads. A default filter list based on your browser's language settings is automatically activated when you install Adblock Plus. It blocks ads from the most popular (often English language-based) websites. However, it does not block ads on less popular national websites. For example, if you live in Germany you should subscribe to the national German filter list.

An overview of actively maintained filter lists can be found here.

Make sure the website is not whitelisted

Chrome

  1. From the Chrome toolbar, click the Adblock Plus icon and select Options. The Adblock Plus Settings tab opens.
  2. Select the Whitelisted websites tab.
  3. If a website that you do not want to view ads on is listed, click the Trash icon next to the website.
  4. Close the tab.

Firefox

  1. From the Firefox toolbar, click the Adblock Plus icon and select Options. The Adblock Plus Settings tab opens.
  2. Select the Whitelisted websites tab.
  3. If a website that you do not want to view ads on is listed, click the Trash icon next to the website.
  4. Close the tab.

iOS Safari

  1. Open the Adblock Plus for iOS app.
  2. Tap the Tools icon.
  3. Tap Whitelisted Websites.
  4. If a website that you do not want to view ads on is listed below Your Whitelist, tap the Trash icon next to the website.
  5. Close the app.

Safari

  1. From the Safari toolbar, click the Adblock Plus icon and select Options.
    The Adblock Plus Options tab opens.
  2. Select the Whitelisted domains tab.
  3. If a website that you do not want to view ads on appears in the box, select the website and click Remove selected.
  4. Close the tab.

Internet Explorer

  1. From the status bar located at the bottom of the browser, click the Adblock Plus icon and select Settings. The Adblock Plus Options tab opens.
  2. Click Manage.
  3. If a website that you do not want to view ads on appears in the box, select the website and click Remove selected.
  4. Close the tab.

Opera

  1. From the Opera toolbar, click the Adblock Plus icon and select Options. The Adblock Plus Settings tab opens.
  2. Select the Whitelisted websites tab.
  3. If a website that you do not want to view ads on is listed, click the Trash icon next to the website.
  4. Close the tab.

Maxthon 5 (Windows only)

  1. From the Maxthon sidebar, click the gear icon and select Extension Manager.
    The Maxthon Settings tab opens.
  2. Select the Addons tab.
  3. Locate Adblock Plus and click Options.
    The Adblock Plus Options window opens.
  4. Select the Whitelisted domains tab.
  5. If a website that you do not want to view ads on appears in the box, select the website and click Remove selected.
  6. Click Done.

Maxthon 4.9 (Windows only)

  1. Click the Adblock Plus icon and select Adblock Plus Options.
    The Adblock Plus Options window opens.
  2. Select the Whitelisted domains tab.
  3. If a website that you do not want to view ads on appears in the box, select the website and click Remove selected.
  4. Click Done.

Turn off Acceptable Ads

Some nonintrusive ads are displayed by default. If you want to block all ads, this feature must be turned off. Please note that by turning off Acceptable Ads, website owners and content creators that abide by the Acceptable Ads criteria will lose ad revenue.

Chrome

  1. From the Chrome toolbar, click the Adblock Plus icon and select Options. The Adblock Plus Settings tab opens.
  2. From the General tab, scroll to the Acceptable Ads section.
  3. Clear the check box labeled Allow Acceptable Ads.
  4. Close the tab.

Firefox

  1. From the Firefox toolbar, click the Adblock Plus icon and select Options. The Adblock Plus Settings tab opens.
  2. From the General tab, scroll to the Acceptable Ads section.
  3. Clear the check box labeled Allow Acceptable Ads.
  4. Close the tab.

iOS Safari

  1. Open the Adblock Plus for iOS app.
  2. Tap the Tools icon.
  3. Tap Acceptable Ads.
  4. Turn off Allow some nonintrusive ads.
  5. Close the app.

Safari

  1. From the Safari toolbar, click the Adblock Plus icon and select Options.
    The Adblock Plus Options tab opens.
  2. Clear the check box labeled Allow some nonintrusive advertising.
  3. Close the tab.

Internet Explorer

Internet Explorer

  1. From the status bar located at the bottom of the browser, click the Adblock Plus icon and select Settings. The Adblock Plus Options tab opens.
  2. Clear the check box labeled Allow some nonintrusive advertising.
  3. Close the tab.

Opera

  1. From the Opera toolbar, click the Adblock Plus icon and select Options. The Adblock Plus Settings tab opens.
  2. From the General tab, scroll to the Acceptable Ads section.
  3. Clear the check box labeled Allow Acceptable Ads.
  4. Close the tab.

Maxthon 5 (Windows only)

  1. From the Maxthon sidebar, click the Adblock Plus icon and select Extension Manager.
    The Maxthon Settings tab opens.
  2. Select the Addons tab.
  3. Locate Adblock Plus and click Options.
    The Adblock Plus Options window opens.
  4. Clear the check box labeled Allow some nonintrusive advertising.
  5. Click Done.

Maxthon 4.9 (Windows only)

  1. Click the Adblock Plus icon and select Adblock Plus Options.
    The Adblock Plus Options window opens.
  2. Clear the check box labeled Allow some nonintrusive advertising.
  3. Click Done.

Samsung Internet

  1. Open the Adblock Plus for Samsung Internet app.
  2. Clear the check box labeled Allow some nonintrusive advertising.
  3. Close the app.

Check to see if your computer is infected with adware/malware

What is adware?

Adware is a type of malware, short for "malicious software." It's a term generally used for software installed on your computer that is designed to infiltrate or damage a computer system without your consent. In many cases you obtained this software without knowing it, as these applications are often bundled in other software installers.

For information about detecting and removing malware, visit our adware information page.

If you still see ads after following these recommendations, please report the website(s) in the forum.